AI receptionist

Every message, answered too.

Whichever way a customer gets in touch, WhatsApp, text or email, they get the same clear answer. The job still goes straight into your diary.

Get a free checkBook a 15-minute call
Every channel, one assistantExample

Bright Smile Dental

  1. WhatsApp Booked a check-up for Friday
  2. Text message Sent the opening hours
  3. Email Answered a question about fees
  4. WhatsApp Passed an urgent message to you

The problem

One phone, three places to check.

  1. 01

    A WhatsApp comes in while you're driving, a text over lunch, an email you won't see until evening.

  2. 02

    Each one needs the same careful answer, and you're the only one who can give it.

  3. 03

    By the time you reply to all three, the first one has already gone elsewhere.

  4. 04

    Customers pick whichever channel suits them that day. They still expect the same answer, from the same business, either way.

What usually happens

  • WhatsApp, text and email get checked at different times, by different rules, whenever there's a spare minute.
  • The same question gets answered differently, depending on who's free and how the day's gone.
  • Messages outside working hours just sit there until someone remembers to look.
  • Nothing joins the channels up, so a customer can end up chasing you on two at once.

How we do it

  • One assistant answers WhatsApp, text and email, so every customer gets the same clear answer.
  • It knows your services, your approved prices and your diary, so it can actually help, not just reply.
  • It books straight into your diary and tells you what happened, across every channel, in one place.
  • Anything it shouldn't handle alone gets passed to you, with the whole conversation attached.

How it works

The plan

  1. 01Show us your channels

    Which numbers and inboxes customers already use, and how you'd normally reply to each.

  2. 02We connect and test it

    You see it answer on every channel before a real customer does.

  3. 03It answers, you're kept told

    Every message gets a reply, and you get the details, whichever channel it came in on.

Always watching

It checks itself

Every conversation is logged in one place, so the system can spot a channel that's falling behind. Nothing is judged by a single message alone.

WatchingExample
  1. How long a message waits before it gets a proper answer, tracked on each channel separatelyChecked
  2. Questions it couldn't answer well, flagged so they don't keep happeningChecked
  3. Whether the same answer goes out consistently across WhatsApp, text and emailChecked

What you get

What's included

  • Answering on WhatsApp Business, text and email, from one assistant
  • The same tone and the same answers, whichever channel a customer picks
  • Bookings sent straight into the calendar you already use
  • A message to you with what was said and what was booked
  • A clear handover to you for anything it shouldn't decide alone
  • One conversation history across every channel, so nothing gets lost between them
  • Answers in more than one language, Arabic included
For your IT teamThe technical side, for whoever looks after your systems.
  • WhatsApp runs through the WhatsApp Business Platform (Cloud API) on your own number.
  • Text and email connect through your existing provider, with one conversation history joining them.
  • The assistant answers only from your own services, approved prices and policies, never a guess.
  • Bookings write straight into the calendar you already use, with no manual copying.
  • Every conversation is logged with a summary and the action taken, kept to a retention period you set.
  • Access is by role, and any channel can be paused or handed back to you at any time.

Questions.

Does it cost extra to add WhatsApp or email?

No. They're part of the same assistant. You choose which channels you want covered.

Will customers know they're messaging an assistant?

Yes. It says plainly that it's an assistant, and hands over to you the moment a person is needed.

Can it answer in more than one language?

Yes, including Arabic, which matters for customers messaging in from the Gulf as much as the UK.

What happens to a question it can't answer?

It says so, and passes the conversation to you rather than guessing.

How much does it cost?

It depends on how many channels you want covered. After a short call, you get a clear price before anything is built.

Goes well with

Keep going

Tell us which channels your customers already use, WhatsApp, text or email, and we'll show you how it answers on each.

Everything in AI receptionist
Get a free check Book a 15-minute call