Marketing, websites and apps

Messages your customers actually read.

Emails and texts to your customers, written, sent on schedule, with the results reported in plain words.

A month of messages, plannedExample
  1. Plan agreed for the month
  2. Spring email written in your voice
  3. You approve it
  4. Sent on Monday morning
  5. Text reminder sent on Wednesday
  6. Email few people opened, new subjectTo fix

5 fine1 to fix first

The problem

You mean to write to your customers.

  1. 01

    You have a list of people who have bought from you, and you do not write to them.

  2. 02

    Writing an email takes an hour you do not have.

  3. 03

    A text reminder would fill a quiet week, but nobody sends it.

  4. 04

    You do not know whether the messages you did send worked.

What usually happens

  • Messages go out in a burst, then nothing for months.
  • The same message goes to everyone, whether it suits them or not.
  • Results are a page of figures that nobody has time to read.
  • Nobody is sure who agreed to be contacted, and who did not.

How we do it

  • We plan a run of emails and texts with you, around your quiet and busy times.
  • We write them in your own voice, and you approve them first.
  • They go out on schedule, only to people who have said yes to hearing from you.
  • You get a short note on what happened, in plain words.

How it works

The plan

  1. 01Tell us who you want to reach

    Your customers, what they buy, and what you would like more of.

  2. 02We write and you approve

    A run of emails and texts in your voice, ready before anything goes out.

  3. 03They go out and you get a note

    Sent on schedule, with a plain report on what worked.

Always watching

It checks itself

After every send we look at what people did, so the next message is better than the last.

WatchingExample
  1. Messages that were not deliveredChecked
  2. People who asked to stop, taken off the list straight awayChecked
  3. Messages that few people opened, so the subject can changeChecked

What you get

What's included

  • A plan for your emails and texts, month by month
  • Every message written in your own voice
  • Your approval before anything is sent
  • Sent on schedule, only to people who agreed to hear from you
  • Anyone who asks to stop is taken off the list
  • A short report in plain words after each send
For your IT teamThe technical side, for whoever looks after your systems.
  • Sends through an email and text service you already use, or one we set up in your name.
  • Lists come from your existing customer records, and only people who agreed to be contacted are included.
  • Every email carries a clear way to stop, and stop requests are honoured straight away.
  • Sending domains are set up properly, so your emails reach the inbox.
  • Results come from the sending service, with no extra tracking added by us.
  • Customer data stays in your own accounts wherever the provider allows.

Questions.

Who are the messages sent to?

Only people who have agreed to hear from you.

Do I get to see the messages first?

Yes. Nothing goes out until you have approved it.

Can people stop getting them?

Yes. Every message has a clear way to stop, and it is honoured straight away.

How will I know if it worked?

You get a short note after each send, in plain words.

What does it cost?

It is priced to fit, with a clear price before anything is built.

Goes well with

Keep going

Tell us who you would like to hear from more often, and we will show you the first month of messages.