AI receptionist

Every enquiry gets a quick reply.

A new enquiry gets a reply at once, and a nudge if they go quiet. It ends in a booking, or a message to you.

An enquiry, followed upExample
Priyaonline
  1. PriyaHi, can you quote for a new bathroom?
  2. Your assistantThanks Priya. How big is the room?
  3. Just checking in. Would Friday suit for a visit?
  4. Friday is good
  5. Booked. You have a message with the details.

The problem

They asked. Then nobody got back in time.

  1. 01

    An enquiry arrives while you are on a job, and sits unanswered.

  2. 02

    By the time you reply, they have asked somebody else.

  3. 03

    Some people go quiet, and you never quite get round to a second message.

  4. 04

    You do not know which enquiries turned into work, and which just faded away.

What usually happens

  • Enquiries are answered when there is a gap in the day.
  • Following up is a job that always slips to tomorrow.
  • Nobody keeps a list of who is waiting for what.
  • The people who went quiet are quietly forgotten.

How we do it

  • A new enquiry gets a reply at once, in your own words.
  • If they go quiet, they get a friendly nudge after a short while.
  • It ends in a booking in your diary, or a message to you with the details.
  • This is for people who have already got in touch. It is not cold outreach.

How it works

The plan

  1. 01Tell us where enquiries come from

    Your website form, email, WhatsApp or the phone.

  2. 02We set the replies and the nudge

    What it says, how long it waits, and when to stop.

  3. 03Enquiries stop slipping

    Each one gets a reply, and a nudge if needed, until it is booked or passed to you.

Always watching

It checks itself

Every enquiry is looked at again to see where it ended up, so none is left waiting without an answer.

WatchingExample
  1. Enquiries that never got a replyChecked
  2. Chats that went quiet after the first nudgeChecked
  3. Messages to you that were not seenChecked

What you get

What's included

  • A reply to every new enquiry straight away
  • A friendly nudge if they go quiet, then it stops
  • A booking in your diary when they are ready
  • A message to you with the details when it needs you
  • Replies in your own words
  • A list of enquiries and where each one ended up
For your IT teamThe technical side, for whoever looks after your systems.
  • Enquiries are picked up from your web form, email inbox, WhatsApp Business or phone messages.
  • The number of nudges, the wait between them and the stop rule are set by you.
  • Bookings are written to your diary through the assistant's own defined tool.
  • Anyone who says stop is not messaged again, and is marked as such.
  • Every enquiry and message is logged, and kept for a period you set.
  • It says it is an assistant, and the person can ask for a human at any point.

Questions.

What does it do?

It replies to new enquiries at once, nudges if they go quiet, and ends in a booking or a message to you.

Is this cold outreach?

No. It only follows up people who have already got in touch with you.

How many nudges will they get?

You choose. It stops when they reply, book, or ask it to stop.

Will they know it is not a person?

Yes. It says it is an assistant, and they can ask for a person.

What does it cost?

It is priced to fit, with a clear price before anything is built.

Goes well with

Keep going

Tell us where your enquiries arrive, and we will show you one being followed up.