Marketing, websites and apps
A shop that takes the order properly.
Orders and payments handled properly, with stock that stays in sync everywhere you sell, so the site always matches what's actually sitting on the shelf, order after order.
Candle Co
- Stock, synced
- Payment, connected
- Order confirmed
- Dispatch, logged
- Ready to sell
5 checked, all in order
The problem
A shop that quietly loses orders.
- 01
Something sells out in the shop and the site doesn't know, so an order comes in for stock you no longer have.
- 02
Checkout is slow, or confusing, or asks for far too much too soon, and the customer quietly leaves before they've paid.
- 03
Stock across the shop, the till and a marketplace never quite agrees, and nobody's sure which number is right.
- 04
You find out about a problem only when a customer complains, rather than catching it yourself well beforehand.
What usually happens
- Stock is updated by hand, in more than one place, so it drifts a little further out of sync with every busy week that passes.
- Checkout is whatever came bundled with the template, and it's rarely been properly tested on a phone.
- Payment and stock don't really talk to each other, so mistakes only get caught after the order's already gone through.
- The shop works fine, right up until the week it doesn't, and nobody notices straight away.
How we do it
- Stock, payment and orders are connected properly, so one change in one place updates everywhere else automatically.
- Checkout is built and tested to be quick on a phone specifically, since that's where most orders actually start.
- You get a clear order and a clear notification every single time, without ever checking manually to be sure.
- Problems, like an item that's nearly out of stock, get flagged before they turn into a lost sale.
How it works
The plan
- 01Show us what you sell
Your products, how much stock you carry, and how orders reach you at the moment.
- 02We build the shop
Stock, payment and checkout all connected properly, for you to test thoroughly before it goes live.
- 03It runs
Orders come in cleanly, and stock stays in sync without you ever having to check it by hand.
Always watching
It checks itself
The shop watches its own stock and checkout continuously, not just the till total once the doors close at the end of the day.
- Stock levels, checked continually against what's actually been soldChecked
- A checkout step that's quietly losing orders, flagged for a proper lookChecked
- Slow pages on a phone, caught before they cost you a saleChecked
- Orders that stall part way through, followed up automaticallyChecked
What you get
What's included
- A shop built on Shopify or WooCommerce
- Stock kept in sync across every place you sell
- Checkout built and tested to be quick on a phone
- Payments connected properly
- Order notifications, clear and immediate
- The everyday changes, editable by you
- Low stock flagged before it becomes a problem
- Regular checks on checkout speed and drop-off
For your IT teamThe technical side, for whoever looks after your systems.
- Built on Shopify or WooCommerce, whichever suits how you already sell.
- Stock, orders and checkout connect to the payment provider and accounts system you choose.
- Inventory updates through the platform's own API, so a sale in one place updates everywhere else.
- Encrypted connections throughout, and payment handling stays with your chosen, regulated provider.
- You keep ownership of the store and its data, never locked in to us to move it.
Questions.
Shopify, or WooCommerce?
Whichever suits how you already sell and what you're comfortable running. We'll recommend one once we know your business.
Will stock actually stay in sync?
Yes, that's the point of connecting it properly rather than updating each place by hand.
Can I add products myself?
Yes, the everyday changes, without ringing us.
What does it cost?
It depends on how many products and how much needs connecting. We'll set out a clear price once we know your business.
Do you handle payments?
Payments run through your chosen, regulated payment provider. We connect it properly and never hold your customers' card details ourselves.
Goes well with
Keep going
- Marketing, websites and apps
Websites that win the work
Fast on a phone, built around what you actually sell and how people actually reach you, with a clear way to book or buy.
- Marketing, websites and apps
Apps
For your customers or your own team, built around the one or two jobs they actually do every day, not a long list of features nobody ever asked for or opens twice.
- Admin and invoices
Bookkeeping kept tidy in Xero or QuickBooks
Payments get matched to the bank as they land, and receipts get filed the day they're spent. Nothing gets typed twice.