AI receptionist
Every call, written up and searchable.
Each call gets a written summary you can search. Spam calls are filtered out, so you only read the ones that matter.
AI answer
Sam asked for a quote on a new boiler
She would like it done before the weekend
Her number is in the note
Marked: needs a call back from you
Source: Call with SamThe problem
You took the call. Now what was it about?
- 01
A call comes in while you are busy, and the details are gone a minute later.
- 02
You scribble a name on a scrap of paper, and lose the scrap.
- 03
A week on, you cannot remember who rang, or what they were promised.
- 04
Spam calls waste your time, and get mixed in with the real ones.
What usually happens
- Notes from calls are written by hand, or not written at all.
- A voice recording exists, but nobody has time to play it back.
- Finding one call means scrolling through a long list of numbers.
- Spam and real calls look the same in the call log.
How we do it
- Every call your assistant answers is written up straight afterwards.
- The summary says who called, what they needed and what happens next.
- You can search every call in plain words, like a message inbox.
- Spam calls are filtered out, so they do not fill your list.
How it works
The plan
- 01Tell us what you want to know
Who called, what they need, and anything you always want noted.
- 02We set it up and test it
You make a few calls, and read the notes that come back.
- 03Every call is written up
Each note is saved where you can search it, and the ones that need you are marked.
Always watching
It checks itself
Every note is looked at again to see it is complete, so a call is never left half written.
- Calls with no note writtenChecked
- Notes missing a name or a numberChecked
- Real calls wrongly filtered out as spamChecked
What you get
What's included
- A written summary of every call your assistant answers
- Name, number, what they needed and what happens next
- Notes you can search in plain words
- Spam calls filtered out of your list
- Calls that need you marked, so you see them first
- Notes kept for a period you choose
For your IT teamThe technical side, for whoever looks after your systems.
- Each call is turned into text, then summarised into fixed fields you agree with us.
- Notes are stored in a searchable store, and can also be sent to your CRM or a shared inbox.
- Spam filtering uses call patterns and content, and filtered calls are kept in a separate list you can review.
- Recording notices are added where recording is on, to support UK GDPR.
- Retention is set by you, and notes can be deleted on request.
- Access is by role, and every view of a note is logged.
Questions.
What do I get for each call?
A short written note: who called, what they needed and what happens next.
Can I search old calls?
Yes. Search in plain words, like a message inbox.
What about spam calls?
They are filtered out of your list. You can still look at them if you want to.
Does the caller know the call is written up?
Yes. Where calls are recorded, a notice is added, and your assistant says it is an assistant.
What does it cost?
It is priced to fit, with a clear price before anything is built.
Goes well with
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